Our Reviews

THING WENT GOOD

The "gentleman" that approached me as I got out of my car, never greeted me, nor did he introduce himself; just asked curtly, "are the keys in it?" When I handed him my keys, he did not respond, just busied himself poking around in my car. I discussed a specific issue regarding my R front tire losing air with the other attendant and attempted to point out an imperfection in the tire wall, no one cared to look, but I was told it was noted. I was later flatly called to the window to pay, no from service had spoken with me at this point. The young lady at the desk appeared disinterested and bored. When I asked what the charges were for, she looked annoyed and matter of factly stated, "tire rotation and an oil change." As I walked out to get my vehicle, I mentioned to service staff that I assumed all was ok with my tire, since no one spoke to me from service. The response was, "oh, I guess, they didn't mention it." I bought my car at your dealership because of the impression the previous line of ads presented the staff and dealership. It appeared that they were truly interested in providing friendly, honest, and quality customer service care. However, with each visit since buying my Trax, I have become less and less interested in continuing to do business with you. As a single woman, who knows nothing about cars, it is scary to think that this type of service is my driving future. I am left disheartened and disappointed with customer service and Crivelli Chevrolet. Boo hiss!!

Matt and Toddy made the experience of getting a new truck actually quite tolerable. Both of them were very attentive and helped me figure out what I wanted. Matt worked some magic and got the numbers to where it made sense for me to say yes to the deal. Because of Matt’s amazing work I drove out of the dealership with my dream truck at a price that I could still be able to sleep at night. THANK YOU!

Excellent....employees arefriendly, helpful and have clarity when discussing problem and cost of repair. Wouldn't take my car anywhere else for service. Crivelli is top rate!!

Great experience!!

In and out on schedule.

Kim was very helpful in determining the cost of the maintenance I needed and the time it took to get everything done was appreciated as I had to wait for the service to be completed.

Quick and accurate

Quick

When my truck broke down I called the service department. They managed to get the truck in the very next day to take a look at it and see what was wrong. They got it fixed in one day, which was good because I am really going to need the truck this time of the year. The service department was very professional, easy to talk to and contacted me when the truck was done so I could pick it up . very good job.

service advisor he was very helpful and very nice and explained everything to me Thank you

Came In for an oil change, tire rotation and air filter. It was a little expensive 50$ labor to change an air filter, in my opinion that's a bit much .

Best explanation of a vehicle in years. Corey

Everything was great! Customer service was great as usual. Brian and Kim do a great job!

Easy drop off and pick up. Staff is very nice.

Toddy is the best salesman, extremely handsome, and should get a raise. :)

Always very Satisfied with service and Staff

Very fast and courteous

Everything went great! They were fast. The workers are nice and polite and the dealership is clean.

very professional and courteous

Always friendly. Fast and professional.

The service was excellent they answered any questions I had and corrected any issues. Would highly recommend

Great people

Friendly and informative service manager kept me aware of the instillation of a camera on my Buick.

Very straight forward, good information, and worked with me to make a deal. Also helped me print out some paper work I needed

Wry nice experience

Yous are the best dealership

Provided only the services I needed. No pressure serive team. Kept me updated on the repairs. Provided transportation

Kim was an all star, immediately helped me with my issue, scheduled service. Once the vehicle was diagnosed, phone call was received, approved the service and the next day my vehicle was done and ready for pickup. Thank you for everything that other Chevy dealers could not provide in my time of need. Quick turnaround and immediately available to take my vehicle in which no other dealer could do.

Right on time with my appointment, in and out with very little waiting.

When this vehicle was bought brand new at your dealership price included car wash after every service and also loaner vehicle. Never have received either and it’s been there 4 times. This last time appoint was for 8:00 in morning. Dropped off night before and I had to call you at 4:25 to see what was going on. Then all of a sudden they’re doing paperwork to get done when I called but I had 1st appointment in morning . The lady in service writer acts like you’re bothering her when you’re dropping off. No communication. Then when you pick it up she says just get in and pick your paperwork and never goes over what was wrong. You will never get 1 more visit from me. And I am in the process of sending over your Chevrolet as well

The staff was wonderful. They took care of my problem with my car and kept me informed about the situation.

Kim and Brian are always great. I have been there repeatedly and they are always friendly, helpful, and informative.

Very Professional staff!

Found vehicle we liked, got price we liked. Friendly, knowledgeable salesperson. Enough said.

Was. In. An. Out. Fast. Very. Nice

Kim was great, got me in and out in a reasonable time.

i dropped the car off foe an oil change and tire rotation

Korey was the best! No one out there at any other dealership would listen to me, let alone try to work with me. Then I met Korey aka "CHOPS". He has been amazing for the entire process! He helped me with my brand new Colorado. I will tell everyone I can to stop at Crivelli and work with CHOPS!

Good People Great Job

Fast and professional service.

Excellent

Fantastic dealership to have service and maintenance done soon my 2023 Colorado. Staff is friendly and very.helpful. The waiting room is clean and comfortable. Kim and Brian terrific and update me regarding the progress of my visit. The service team is quick and returns my truck completely serviced and clean as can be. I wouldn't take my vehicles anywhere else.

Everything went perfect

Great job getting my truck redone. There were only a few details/ issues that I've noticed. I'm picky about my vehicle which I'm sure that they noticed when they were inside of it. 1. Windshield is still smudged up in places. 2. Missing one of my newly just replaced air vent clips. 3. There was a green liquid in / on my drivers rear weather tech floor mat. At first I thought it was green antifreeze, but it don't smell like it, or feel like it. 4. I found a new round sander pader disc in between the console, and my passenger front set. Like i said I'm very picky and wife will confirm.

Your service manager was very pleasant and helpful and the maintenance on my vehicle was performed quickly with no issues.

Quick and easy service! Kim helped get my issues diagnosed quickly. And it was covered under warranty!

Always pleased with your service.

Ok

Polite and professional service representatives. Great experience from start to finish. Waited on in timely manner and felt appreciated as a customer.

Extremely satisfied. The automated scheduling scheduled me for 11:30 with the mechanics lunch hour at 12. Kimberly got my truck to the back immediately and the mechanics lunch hour worked through his lunch hour so I would not have a longer wait. Thanks you for ur customer service!!

I recently purchased a new 2026 Trailblazer and was very happy with the experience at Crivelli’s.. I had the pleasure of dealing with Ron who was very informative and answered all my questions from beginning to the end of my purchase .. I would highly recommend Crivellis for a vehicle purchase.. 😊

Professional friendly service always!

Best experience I’ve ever had buying a vehicle!!

Everyone was so friendly and helpful

Dealership always treats me good!

Just there for routine maintenance. Everyone was very nice.

Took my car with no appointment both of Service Advisors are great and I appreciate the ease of doing business

My car was inspected and emissions inspection done as well. I had a bad strut that was replaced, new tires put on, and an oil change. They communicated with me about the issues and once I gave approval to fix they got it done in a timely manner. The dealership is clean, the employees are friendly and helpful, and everything went great.

Everyone was friendly and professional!

Excellent service

The service was great

Grateful for a good experience!

The service girls (2) are always very nice and accommodating.

Always a pleasure hanging around waiting for service. My favorite salesman is Harley, he is a little RUFF around the edges. And then Chops. Great Guy

Took longer than expected because part was not in stock at dealer and to run to other dealer to get one.

Always a great experience.

Fast friendly service

The service staff diagnosed and repaired my problem ahead of schedule. Thanks for the great work!

Very pleased

Kim & Brian always help me out when something is needed for my Envista. I appreciate that when I need an appointment, they can get me in quickly.

Great customer service

TODDY AND FINACE GENTLEMEN WERE GREAT! THEY WERE GREAT TO WORK WITH. IM LOOKING FORWARD TO THE RELATIONSHIP WITH CRIVELLI THAT I HAD AT OTHER DEALERSHIP.

I always have a great experience at crivelli . My service manager Kim is great and explains everything and is always kind and knowledgeable of my service.

Staff are professional & Friendly . Comfortable waiting room. & Clean.

Matt was very knowledgeable. He went over all the features with me and told me to call him with any questions.

Prompt, courteous, and knowledgeable service by Kim Filipose.

Very one. Was very friendly. Did not have to wait long for car to be done and was very clean

Everyone was very polite and professional. Excellent experience

Every time I go there they are professional, efficient, courteous I have never had a problem there and as I said before GM should use Crivellis for training other dealerships how to run a service department

They were really helpful getting me in a vehicle. Got me the best deal they could. I love my new SUV. Great service!

It was very good. Need more specials on oil changes and tire rotation like other dealerships price are high

They are always professional and friendly

Kim and the team at Crivelli were absolutely wonderful to deal with. Great communication. Great service. Highly recommend.

Great Service!

Always thorough and great customer service

they serviced my car quicker than planned

Pleasent

you have the same problem everyone has to much work not enough workers. Service is good reps. are understanding. You just have problem everyone has.

called late in the day for oil change and tire rotation. got to dealer at 330 and at 430 i was ready to go, great service

Courteous and prompt

The staff is always friendly and helpful. The get my car in when scheduled and work is completed in a timely manner

Prompt, courteous, and knowledgeable service by Kim Filipose.

The staff at Crivelli are top knotch. Keep up the good work.

Fast, friendly service from all employees.

Got my battery covered under warranty. Everyone knowledgeable and extremely nice. Love crivelli. Brian in service sucks but everyone else is awesome

Staff very informative, friendly and welcoming. Toddy is very helpful and not pushy.

Kimberly was courteous, professional and efficient as usual.

As a excellent credit qualified buyer, we were subjected to a 4 hour push back on tv etc advertised promotions for a 2026 truck. On the salesmans quote and finally a mutual cost agreement, the numbers shuffling ended up costing $2,000 over the written example we agreed to. Salesman provided no help with the settings in the vehicle,had to go to another dealer to provided that for us.

Crivelli’s is the only place I go they are professional,courteous, and knowledgeable If there is anything vat all wrong with my vehicle Kim let’s me know about it she goes above and beyond will continue to get all my automotive needs there

Excellent service center. They do their best to make getting repairs a positive experience.

VERY GOOD SERVICE TOOK MY CAR RIGHT IN

Crivelli’s makes drop off and pick ups easy. I also like that they have a shuttle service when needed. Friendly staff.

Very friendly people to deal with. I had my oil changed in less than 1 hour

Great dealership. Kim and Brian take such good care of me and my 23 Colorado. They’re so knowledgeable about vehicles and the repair of them. The dealership is clean and comfortable. My truck was returned to me completely repaired and clean.

Service staff is friendly and great. Good experience all around.

I bought an spare key for my vehicle, I picked the vehicle up after the service dept was closed. The key did not work. I told the receptionist and a salesman that it didn't work. Was told to call the next day. I did that and the parts person talked to me like I was stupid and said that it needed to be programmed... what did I pay 75.00 for if I have to program it? I can buy one on a website for 10.00. Very disappointed in the service and they way I was talked down to

I am pleased with the service I received. Had an appt for service and it was close to my time. The service was performed in a timely manor.

Service team was friendly upon my arrival.Explained my concerns regarding my Colorado.

Call me. 724-333-7186

Kim in service is fantastic!

Everything was great!

The entire service department was exceptional and they listened to and dealt with all of my concerns. I would highly recommend

On time and polite, courteous, customer friendly service.

Courteous and professional

Unfortunately, my truck needed service due to a check engine light within the first month of ownership. The service dept addressed it in a timely manner. Still disappointed as a simple zip tie could’ve proactively addressed the TSB and saved a lot of headache.

My car was serviced very quickly, the staff were very knowledgeable and friendly, and I feel confident with every appointment that my vehicle will receive outstanding care.

When this vehicle was bought brand new at your dealership price included car wash after every service and also loaner vehicle. Never have received either and it’s been there 4 times. This last time appoint was for 8:00 in morning. Dropped off night before and I had to call you at 4:25 to see what was going on. Then all of a sudden they’re doing paperwork to get done when I called but I had 1st appointment in morning . The lady in service writer acts like you’re bothering her when you’re dropping off. No communication. Then when you pick it up she says just get in and pick your paperwork and never goes over what was wrong. You will never get 1 more visit from me. And I am in the process of sending over your Chevrolet as well

After I told them our problem with our vehicle two hours later they had everything taken care of,thanks to the mechanic in charge,

I didn't have the shirts that they promised me whenever I bought the truck

Service was performed promptly and staff was cordial and efficient. I was disappointed that I was not advised of a software change that required me to reestablish many of the previously established settings.

Kim does an excellent job making the repair process a positive experience. She is kind, understanding, and knowledgable. She always greets customers with a warm hello and a great big smile. I enjoy talking to her and all of the folks at the dealership. They are a top notch dealership because of the people that work there. (My only beef is that they don't honor employee pricing on new vehicle purchases. We have purchased one new vehicle from them but it would have been at least 3 vehicles if they would honor the GM employee pricing program.)

They were very outstanding work with me in every way. Did not promise me anything that I didn't want. Belinda she's awesome. Cory the salesman aka chops really hooked me up got me into what I wanted I thank them I love them I definitely will be buying another vehicle from them again.

Your representative Toddy was amazing. Hes 2nd to none. Treat him right and keep him forever. He made the process seamless.

Awesome experience in and out service..

Fast and courteous service

My state inspection and oil change was completed in a timely manner.

Always inviting and courteous staff

My salesman was one of the reasons for my purchase. Allen Hawthorne was enthusiastic, knowledgeable, sincere. and caring. He went out of his way to make things comfortable for my husband and myself. Another reason for the purchase was of course the automobile; it has all the qualities we desired.

Everything was great , great deal, great people, great vehicle

Good experience

Professional people and work done quickly.

The experience I had a Carvelli for my servicing was fantastic. They did a very good job in aThey experience I had a Cavalli for my servicing was fantastic. They did a very good job in a timely manner and got my vehicles back to me.

Corey my salesman was excellent

Kim is awesome! She always takes care of her customers!

Everyone was so friendly

Always knowledgeable and courteous service.

My vehicle was taken inning time and returned in a timely manner Satisfied with the service provided by this dealership

Service at Crivelli's is always great.

Kim was amazing. She had great communication and helped me work with my warranty to get my car done.

All went smoothly and she ( the girl I paid sorry I don’t remember her name but she was great) helped me use my GM rewards. Which I didn’t know how to do. Thank you so much

Great service , great people . They care

Everyone was real friendly and very nice

I have leased several cars and always have been treated with respect. I appreciate that.

Great

Had great service getting a oil change, tire rotation and cleaned car inside and out! Only took an hour. Thank you to the service team!

Great

the whole service was smooth and easy

All that was done log. And tire rotation

Kim was exceptional and kept me informed. Beth needed to be a little nicer as her personality left a lot yo be desired. Not personable for the position she holds.

Great customer service

Great service dept. Will definately be back next time when service needed

Great employees, very personable.

Awesome service

Kory and Belinda were very helpful and guided us through the entire process. We felt very comfortable that they had our best interests at heart.

Very efficient and I love my new Buick Enclave!

Great product. Great installation time. Very friendly staff. Great availability of product. I always like doing business with this facility.

They took my truck in on time and finished it in a timely manner

Great team and great service.

Friendly service. Repair completed within stated estimated time.

Great and quick service. Service Brian was very helpful.

Very good ex

Everything was done promptly. The staff I worked with were professional.

This was the easiest and fastest car buying experience. You guys have a great Team.

Great polite staff and timely service.

Crivelli's is one of the best! I brought my vehicle in for inspection and an oil change, and they pampered my car. They truly care about their customers and the car they're caring for. I am very impressed with the added perks given to me when the job was done. I would recommend this dealership to everyone looking for a new car, and need help with their existing one. No questions asked here! 10 out of 10!!

All good. Service reps are always helpful

Fast & easy! Kim is the greatest! Highly recommend this service department! Thanks!

Our experience at Crivelli was great! Everyone was kind and personable... Thank you! I love my new car!

All of the staff is very considerate of your needs. I would highly recommend

They could not fix the issue I have of not being able to add my phone to my car. The ADD PHONE button is greyed out. They told me no fix is available.

They are always so nice so helpful and so knowledgeable

Great, friendly staff.

I was scheduled for a first time oil change on my new vehicle and the appointment was seamless… I was in and out within 35 minutes… Great experience!

It’s wasn’t my best experience at purchasing a new automobile!

I asked for a car wash on my truck and it was not done. When I schedule my service through the Chevy app, there was an option for a front and alignment for $10. The dealer related that that was only aWhen I schedule my service through the Chevy app, there was an option for a front and alignment for $10. The dealer related that that was only a coupon, but it did not say that.

Had A 11:00am appointment to service my truck dropped it off the night before my appointment your service department had all day to do inspection,emissions,tire rotation, and oil &filter stopped at 4:15 pm to pick it up it was not done had to wait 30 min for it to be done . Not Happy

Excellent service from all staff. Quick turnaround on the work being performed

Car needed an update. Was completed next day after dropping off

Everyone was very friendly!

Korey was a professional. Not pushy.

Expedient service. Professional interactions.

Oil change. Service excellent!

Awesome

Great customer service

Great

The young man that helped us was very knowledgeable, Fred Kudnik, I guess we was his 1st sale. As he had been there only like a week. As far as Chevy RS we absolutely love it, drives so smooth. Classy looking too.

Had an appointment at 830am for oil change and tire rotation I was out of there at 905am very efficient

My husband has bought 7 vehicles at Crivelli Chevrolet! Fantastic dealership --- people are friendly and knowledgeable, great selection of vehicles, and can't beat the prices!

A thirty minute job took almost 3 hours just to program a key fab my appointment was at 130 and didnt leave till 345 a little bit ridiculous I may not return and they were rude about it when you make an appointment it should be at that time not three hours after the fact, very highly disappointed and upset

Timely, professional service.

The found that I was due for a fuel induction. It’s nice that they take care of you

Great customer service. Courteous and polite representatives.

No issues every when it comes to getting oil changes.

Fast and efficient Friendly staff Clean

staff was very helpful. thank you

Greatest

Great

*

They did a fine job. Everything went well.

Oil change and tire rotation in and out less than an hour

Very satisfied with work done and employees.

From start to finish I was kept informed of status of my vehicle. The outcome of my service was excellent. Thanks to Brian and the technician for all.

They were very honest with us and very patient! They are always willing to help in every way possible!!

Salesman Korey did an exceptional job in helping me get into my new Silverado High country

They were very helpful,fixed my transmission problems,truck is performing well. Your staff at the Dealership were great. Thank you

Everyone was super nice and went above and beyond to put us in are new trax

Great people excellent service

Everything went perfectly

very nice service advisor.

Excellent Service

Everyone is always so friendly and helpful. We feel welcomed and is a very comfortable place. Great service!

The service was completed accurately and within the time estimated. Brian was very attentive in getting the issue with my radio resolved, however, the warranty company (Performance One) applied a $200 deductible. When I purchased the extended warranty during purchase of my Corvette, I was told that if I had the service done at Crivelli the deductible would be $100. When I questioned it, they said the deductible is $150 so I just paid the extra $50. I don't like sneaky bait and switch tactics.

Great service and good customer service.

We love going there my grandson loves the dog Harley

Quick service.

They located vehicle for us. Matt showed us the new shifter and explained everything to us when we did test drive

Friendly service. Great mechanics always get the job done.

Always great service at Crivelli

Inspection done in a timely manner.

Was fine and employees friendly and helpfull.

The inspection sticker was put on crooked they told me but said the technician was out to lunch and I would have to wait an additional hour. He should have corrected it when he knew he placed it crooked. Incompetence!

Every one who was helping me were very efficient and helpful with everything. I would like to thank them all

It was good

Great Experience, Crivelli Went Out Of There Way To Fix My Issues And Needs A++ Will Return And Will Most Likely Purchase My Next Veichle There When The Time Comes

Kim called explaining everything and even check into my warranty for me. They were quick and efficient and now my car is running great

Kimberly, service advisor, is wonderful at her job. Service on my car was done in a timely manner.

The check in girl is always so polite.

fast and great service

I was met at the door, made to feel welcomed, introduced to the staff and the dealership puppy and did not expect to leave with anew vehicle. The team listened to our story and went into action. We left after an hour or so with a brand new 2026 Trax RS! Thank you

I went there wanting out of the truck I was in and into a bigger truck. While I did get a bigger truck, I’m not a fan of the payment but I can still manage it. I love everything about my new truck!

Korey was awesome he knew we had a wedding to get to an kept the process moving

GREAT BEST PLACE TO BUY A VEHICLE

We have been dealing with Crevelli for several years . Our family just purchased the 6th vehicle since 2019 . Great to deal with . Sales and service . Treat you like family .

Excellent customer service

I love the car. Everything was great thank you so much.

Everyone is always so polite there and they explain exactly what your car needs and what is going on.

Your personnel worked diligently to find a tire which matched the damaged tire. After the tire was on hand, the replacement was accomplished promptly and efficiently.

All good. no issues.

Our appointment was scheduled for 11am. We were taken early and done quickly. Everyone was so nice and assisted us promptly.

GREAT EXPERIANCE

Satisfied

Quick and easy process , great staff

Everything was good. They took vehicle on time. They are very friendly. The waiting room is clean and comfortable. Restrooms are clean.

The sweet girl at the desk gave me the WIFI info so I could work while I waited. Staff, from beginning to end, was welcoming, friendly and informative. I wouldn't go anywhere else!

They were quick and give me a fair price for my truck and the salesman was very good

charged 250 dollars for a clamp when I broughtthe truck in overheated. they said it was ready to go but my son broke down in 0 degree weather within 1 mile..they admitted they never even test drove it before they gave it back. charged my 16 yearbold 150 dollars for a thermostat after he figured it out then made him drive off the lot onto the highway to install it himself. I have the old thermostat to show how ignorant and incompetent theywere. 16 year old changed thermostat in side of road and truck is fine....shady ripoffs rude and ignorant staff. act like they know everything ...charged for diagnostic but wrong and left my 16 year old broke down...

In and out and explained everything to me!

best out there!

They couldn't figure out what was wrong with my car.

The service representative was professional and informative.

I couldn't be happier, Allen was the best salesman I've ever dealt with very professional.

Overall, it was a quality experience. Salesman was knowledgeable, the test drive was a god experience, all vehicle features were reviewed. A deal was eventually agreed upon

Sales person was great purchase car with everything I wanted very happy with my 2026 buick envista thank you

They are always friendly, informative, and efficient. They get work done in a reasonable time and keep me informed of things that will need to be done in the future.

Great Service pleasant atmosphere

As always, your service department is always top notch. Staff is very friendly, and informative. The service is always done promptly and with care. It's always a pleasure to go there.

Very nice to deal with

Efficient and friendly.

Smooth and friendly check-in and thorough and expert service.

Courteous and professional, good experience.

Just there for some maintenance issues

Courteous and professional.

Smooth, fast service

Service team is prompt and professional. I would have given it a 5 star rating had I not gotten an appointment confirmation call the day prior trying to convince me to trade my vehicle. I was mildly annoyed by this. However, the service department is excellent and professional.

Always professional and courteous

The whole process was very easy to deal with.

Very nice got my car done in a very short time

Our salesman was very helpful and knowledgeable of the Chevrolet Equinox that we purchased. Very easy to work with!!!

Everything was handled extremely well.

Everything was good

Everyone was great!

Matt Renee was my salesman he was very polite and friendly and upfront in everything I bought many cars off of you guys at Crivellis and he was the best salesman’s person I ever dealt with . If you had 4 of him that place would boom .

Quick and professional.

My car was serviced very quickly and was also washed, so it looked great when it was ready. Also Kimberly is fantastic! She is very friendly and knowledgeable and always makes me feel welcome.

Great Service Team. Knowledge of our vehicles means a lot to us. Thanks again

Kim always takes good care of me and that's why i keep coming back.

They are very nice and do a great job

State inspection failed because the front tire had a plug in it from a previous hole in the tire. I also told them about a rattle in the front end they said it came from the tire plug. Why couldn’t they take the plug out and put a patch on it to pass inspection instead they wanted us to purchase a new tire

Always satisfied with the service and staff!